Help

Any problems or concerns you can contact us at service@BigSmileToys.com or call toll free 888-438-4492, locally at 610-644-2015

Big Smile Toys attempts to provide the most recent, accurate, and reliable information on our web site. However, there may be occasions when information featured may contain incomplete data, typographical errors, inaccuracies, or when an item featured on the web site is no longer in stock. Any errors are unintentional and we apologize if erroneous information is reflected in merchandise price or item availability, or in any way affects your individual order. Big Smile Toys reserves the right to correct errors and to update product information at any time. Of course, we will make every effort to provide you with current prices at the time you place your order.

Returns:

Please contact us at service@BigSmileToys.com for a Return Authorization Number. Items must be returned within 15 days of receipt of order. Merchandise must be in new, unused condition and packed in it's original packaging.

Return Address:

BigSmileToys Rts. 252 & 30 Paoli, PA 19301

Damages:

Received merchandise must be checked promptly. Damaged shipments must be reported within 14 days to UPS